Offline Acquisition Agent at Jumia
Job Description
Job Summary
The Offline Acquisition Agent will be responsible for acquiring new customers through field-based activities, direct engagement, and offline marketing initiatives. The role focuses on lead generation, customer onboarding, brand promotion, and expanding the organization’s customer base. This position is ideal for a highly motivated sales professional with strong interpersonal and persuasion skills.
Key Duties & Responsibilities
- Identify and engage with vendors in major markets, targeting high-potential sellers for the platform.
- Get quality leads by better targeting in terms of category and areas to focus in order to get high seller lifecycle value
- Validate vendor suitability by assessing their products and business readiness.
- Persuade vendors to join Jumia by highlighting the platform’s value and sales potential.
- Guide vendors through the registration process, ensuring timely and accurate completion.
- Provide new sellers with the tools, resources, and support to succeed from day one.
- Incubate the (lead to live) vendors for 1 month after live to make sure they are engaged properly. Making sure that vendors are properly trained and able to self sustain post incubation period.
- Collect insights on market trends and vendor concerns to improve acquisition strategies.
- Regularly report on acquisition progress, challenges, and opportunities for improvement.
- Optimize the cost/ active seller per channel
Minimum Qualifications Required
- Strong ability to multitask
- Clear communication and reporting skills
- Enthusiastic team player with a willingness to learn
- Basic analytical skills
- Interest in sales and vendor management
About Jumia
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia’s platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
