Job Description
About the Company
About Namit Systems & Engineering Company Limited – At Namit Systems, our vision is to be a leading provider of cutting-edge engineering and technology solutions in Africa, driving innovation, sustainability, and excellence in every project we undertake. Our mission is to provide innovative, reliable, and high-quality engineering and technology solutions that drive efficiency and growth for our clients. We value innovation, integrity, customer commitment, excellence, sustainability, teamwork, and continuous improvement, fostering a collaborative, innovative, and results-oriented culture.
Job Summary
As a Marketing Representative, you will play a vital role in connecting our innovative products and services with clients who require specialized knowledge in technical fields. This full-time position will allow you to work in a hybrid environment, collaborating with a dynamic team of five and reporting directly to the Marketing Supervisor. Your contributions will significantly impact our growth and customer satisfaction levels.
Key Duties & Responsibilities
- Answer customers’ questions about products, prices, availability, or credit terms.
- Contact new or existing customers to discuss how specific products or services can meet their needs.
- Emphasize product features based on analyses of customers’ needs and technical knowledge of product capabilities.
- Compute installation or production costs and estimate savings from new services, products, or equipment.
- Demonstrate the operation or use of technical or scientific products.
- Provide feedback to product design teams to tailor products to client needs.
Minimum Qualifications
- Experience: 1-2 years in a marketing or sales role.
- Mandatory Skills: Strong speaking, active listening, negotiation, critical thinking, and time management abilities.
- Required Knowledge Areas: Understanding of customer and personal service, sales and marketing, and administration and management.
- Technical Knowledge: Proficiency in customer relationship management (CRM) software, sales and marketing software, and spreadsheet tools such as Microsoft Excel and Google Sheets.
- Language Proficiency: Fluent in English.
- Post-secondary diploma in a related field.