Pre-Sales & After-Sales Engineer

Job Description

About the Company

From hardware to software, we provide POS, purchasing and sales, production and processing, financial management and other software services for supermarkets, restaurants, factories and other scenarios, helping companies improve efficiency and reduce costs.

Job Summary

We are seeking enthusiastic, goal-driven, and proactive Marketers and Sales Personnel to join our growing team at iGourd Technology. You will be responsible for promoting and selling our products and services, including POS systems, thermal receipt rolls, and hardware to individuals and businesses. The role demands confidence, excellent interpersonal communication, and a results-oriented mindset.

Key Duties and Responsibilities

● Identify, approach, and engage potential customers in the field and online.
● Present and promote company products and services to prospective clients.
● Achieve or exceed set sales targets and KPIs.
● Maintain relationships with existing clients and provide after-sales support.
● Collect feedback from clients and report to the team for product improvement.
● Work closely with internal teams to ensure customer satisfaction.
● Prepare and submit daily sales reports and updates.

Minimum Requirements

• Bachelor’s degree in Electronics, Computer Science, IT, or a related field (software development background is a plus).
• Strong understanding of technical systems and ability to design or explain solutions effectively.
• Excellent communication and customer interaction skills.
• Strong logical thinking and problem-solving abilities.
• Self-motivated, responsible, quick learner, and able to work independently or in a team.
• Experience with POS systems, inventory software, or related tech solutions is a plus.
• Minimum of 1 year experience in marketing, sales, or a similar role.